Cleared To Cash Out
Verify Your Account At Slapperzz Casino Today
The licence requires us to confirm who you are and where your money comes from, and the check usually takes about 21 hours.
Check Underway
Read The Check At A Glance
Verified by
Slapperzz Casino B.V.
Licence held
Curaçao Gaming Control Board, OGL/2024/173/0842
Review time
about 21 hours
Deadline
before your first withdrawal
Questions go to
Youngest player
18+
First Time Right
Steps To A Clean Review
Following our own upload checklist is the fastest route through the queue.
Where Do I Find It?
Open your profile and look for the section headed with your account details; the prompt appears there once the licence check is due for your account.
Flat, Lit, No Glare
Photograph the whole identity page on a dark, flat surface, avoiding glare from a lamp; the corners, the photo and the expiry date have to stay readable.
Name And Tail Only
Crop nothing from the proof of address and keep the payment method screenshot showing your name and the card or wallet tail, with the rest hidden if you prefer.
Do I Resend It?
Settle in and leave the queue alone: reviewers work through submissions in order, and re-sending the same files after an hour only pushes your case back to the end.
Proof Pack
Which Papers Do I Need?
Photo ID
Confirms: your name and date of birth; Must show: all four corners, face, signature, expiry date
Proof of address
Confirms: where you actually live; Must show: your name, full address, recent issue date
Payment method screenshot
Confirms: the card or wallet behind your deposits; Must show: your name and the last digits
Photo ID
Confirms: that the ID holder is you; Must show: your face, the same ID, no filters
You just got a resend email
Get it through on the second look
Your Card Ran Out Last Month
An expired photo ID shows a date the reviewer cannot accept, so the frame is rejected even when the face is clearly you. Photograph the current card on the day you send it Check the expiry date in the frame
Soft Shot Becomes A Clear One
Cropped edges, glare across the text or a soft focus hide the name and date the reviewer has to read line by line. Lay the card flat in daylight and hold still Keep all four corners inside the frame
Send A Real Capture, Not A Grab
A screen grab of a banking app carries no address header and no verified account holder name, so it cannot stand as proof. Open the app and capture a fresh in-app capture Send a photo of a paper statement instead
Know what to send
Why Is The Casino Asking About My Money?
Under its Curaçao Gaming Control Board license OGL/2024/173/0842, Slapperzz Casino B.V. has to ask where deposited money comes from. Every licensed operator does this. A request is routine bookkeeping against money laundering, never a suggestion that you did something wrong.
Papers You May Be Asked For
A reviewer picks from this short list depending on your answers.
- Recent payslips from your job
- Bank statement showing salary credits
- Tax return summary for the year
- Sale contract for a property
- Letter confirming a pension or benefit
Three trigger points
Before The First Payout, Not After
Before You Play At All
At sign-up you confirm you are 18 or over, and the reviewer may call for a photo ID then so the age is confirmed at source.
Fresh Payment Route
Adding a card, wallet or coin address for the first time links a fresh payment route to your name, so a matching capture of that route may be requested.
Checked Before Money Leaves
Cashing out is the last gate the license allows, so identity, address and payment method are matched before any funds move to you.
No Guesswork
Answers Before You Send Anything
Do I need to upload my ID again next time I withdraw?
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No. Once the check is complete, your file stays on record and later withdrawals skip the document stage. We only ask again if the ID expires or your address details change.
When do I have to complete verification before withdrawing?
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Documents are due at the latest before your first withdrawal. The casino may request them earlier, at registration or at your first deposit, so keep them ready.
Can I upload my documents from my phone?
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Yes. The upload panel takes photos straight from your camera roll, and a clear shot works as well as a scan. Take it in daylight so the text stays readable.
Is my ID safe when I send it to you?
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Yes. Files travel over 256-bit SSL encryption and are used only to confirm identity and meet our licence conditions. Write to [email protected] if you want to know how your data is handled.
What is the wait time after I send my documents?
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Most checks close within 21 hours of a complete upload. A missing or blurry file restarts the count, so send every document together. Live chat can confirm where your file sits in the queue.
Which regulator licenses Slapperzz Casino and under what number?
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The Curaçao Gaming Control Board licenses the site under number OGL/2024/173/0842. Slapperzz Casino B.V. holds that licence, and it is the reason identity and source of funds checks are mandatory.